CRM | Call center

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CRM | Call center

Tech Heights offers solutions and systems of customer relationship management depending on the most modern technologies which are used in this field to provide its customers with a system that is strong and at the same time easy for use to enable the small organizations to use it and help them to develop the qualifications of their sales and marketing teams.

As a specialized company in this field, Tech Heights takes into consideration the following:

1. The magnitude of the organization and the team work.
2. The products and the services offered by the organization.
3. The current used programs and their disadvantages.
4. The alternate programs and their advantages.

After being assured from the previous information, we analyze it to make the most suitable and the best plan to make an integrated development over the following three levels:

1. Applying the customer relationship management system by entering all the needed information.
2. The executives and the sales representatives and training them to use the system perfectly.
3. Letting the system be a part of the essential work in the organization.